e-Learning Case Study
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- Created e-Learning Course for launch of Incentive Administration System
(Automotive Industry)
The Challenge
- Client had to ensure the successful rollout of a new and different incentive administration system for dealers and staff (internal, field, and corporate)
- To support this big change, we needed to implement an online, easy-to-use training course that was accessible in a timely manner
Our Role
- Interviewed all stakeholders to understand objectives and requirements
- Worked with the client's system-development team to ensure that the e-learning course addressed the Incentive Administration System specification
- Developed and delivered the e-learning course by deadline
The Results
- The e-learning course was successfully launched to over 600 dealers as well as to field and corporate staff
- Part of the success of the Incentive Administration System was attributed to the elearning course
- Users were impressed with the interactivity and guiding features of the online course